Privacy Policy

Last updated: 2026-03-25

1. Introduction

Welcome to Bilimgram ("we," "our," or "us"). Bilimgram is an education center management platform that provides services to educational institutions, their staff, teachers, and students through our web application and mobile applications (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using Bilimgram, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Full name, email address, phone number, and profile photo when you create an account.
• Student Records: Student name, date of birth, parent/guardian contact information, enrollment details, course information, attendance records, and academic performance data.
• Staff Information: Employee name, contact details, role, and employment-related data.
• Payment Information: Transaction records, payment amounts, and payment history. We do not directly store credit card or bank account numbers.

2.2 Automatically Collected Information

When you use our Service, we may automatically collect:

• Device Information: Device type, operating system, browser type, and unique device identifiers.
• Usage Data: Pages viewed, features used, time spent on the Service, and interaction patterns.
• Log Data: IP address, access times, and referring URLs.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service.
• Manage educational institution operations including student enrollment, attendance tracking, course management, and scheduling.
• Process payments and maintain financial records.
• Communicate with you about your account, updates, and support requests.
• Generate analytics and reports for educational institutions to improve their services.
• Ensure the security and integrity of our Service.
• Comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Educational Institutions: Student and staff data is shared with the respective educational institution that manages the account.
• Service Providers: We may share data with trusted third-party service providers who assist us in operating our Service (e.g., cloud hosting, analytics), subject to strict confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Children's Privacy

Our Service may be used by educational institutions that serve children under the age of 13. We take children's privacy seriously and comply with applicable child protection laws.

• We collect children's personal information only as necessary for the educational institution to manage enrollment, attendance, and academic records.
• Children's data is managed by the educational institution, which is responsible for obtaining appropriate parental consent.
• We do not use children's data for advertising or marketing purposes.
• We do not allow children to publicly share personal information through our Service.
• Parents or guardians may request to review, modify, or delete their child's data by contacting the educational institution or by reaching out to us directly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using TLS/SSL protocols.
• Secure authentication mechanisms with token-based access control.
• Regular security assessments and monitoring.
• Access controls limiting data access to authorized personnel only.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. When data is no longer required, we will securely delete or anonymize it, unless retention is required by law.

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Data Portability: Request your data in a structured, commonly used format.
• Withdraw Consent: Withdraw your consent to data processing at any time.

To exercise any of these rights, please contact us using the information provided below, or use the links below:

• Request Account Deletion — permanently delete your Bilimgram account and all associated data.
• Request Data Deletion — delete specific data from your account without closing it.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: contact@bilimgram.uz
• Phone: +998 77 101-74-77
• Telegram: @bilimgram_Support
• Address: Namangan, Uzbekistan

Maxfiylik Siyosati (O'zbek tilida qisqacha)

Bilimgram platformasi sizning shaxsiy ma'lumotlaringizni himoya qilishga sodiqdir. Biz faqat xizmat ko'rsatish uchun zarur bo'lgan ma'lumotlarni yig'amiz va ularni uchinchi tomonlarga sotmaymiz. Bolalarning maxfiyligi bizning ustuvor yo'nalishimizdir — biz bolalar ma'lumotlarini reklama yoki marketing maqsadlarida ishlatmaymiz. Savollaringiz bo'lsa, contact@bilimgram.uz manziliga murojaat qiling.